is an entirely web based tool so there are no downloads or software to install. It does use a range of funky new technologies to keep things working smoothly.

  1. Firstly, you’ll need to make sure you’re using an up-to-date browser. If you’re not sure what browsers are supported, or how to get the latest version, have a look at this site for links to the latest supported browsers (
  2. Secondly, you’ll need to make sure that you have Javascript enabled in your browser. If you’re not sure how to do this, have a read through these instructions on how to enable Javascript for your chosen browser (

That’s all. If you find something still not working as expected, please raise a ticket on our support portal and let us know.